With Usercrumb, help is always accessible directly in the system you use. Guides are easily searchable and start with just one click! Usercrumb takes you where you need to start and directly to the end goal.
Click share and send the link to someone else. Help your users or co-workers help themselves!
That is how to ensure satisfaction and happiness.
By adding discrete hints on the page, Usercrumb lets you and your users know exactly where and how to get help. And the best thing is that you can start from where you are!
By providing your users and team with the right help at the right time, Usercrumb will help before you need to!
Usercrumb is an alternative to the traditional FAQ and centralized knowledge base. Usercrumb allows you to easily share knowledge with your users or your team by providing a collection of interactive step-by-step guides directly on the page it concerns. That is in contrast to the centralized FAQ and knowledge base used for decades.
Interactive step-by-step guides can help you guide your users from A to B on any web-based platform. If this doesn't exactly make sense to you - that is completely fine - because we have an example that you can start right below.
By 2025, 70% of organisations will use digital adoption solutions across the entire technology stack